F.A.Q

-Indie game studio-

Battle of Polytopia FAQ

This is a collection of the most frequently asked questions about t the mobile strategy game The Battle of Polytopia.

A: It is not possible at the moment. You are logged in using either Game Center on iOS or Google Play Games on Android so they are completely separate identities.

Q: Can I transfer my player data from an iOS to an Android phone?

Q: A multiplayer game says "waiting for the other player" on both me and my friends device.

A: Sometimes information get lost on the way. You can solve this by tapping the timer of the game and the the "reload" button in the top right corner of the alert box.

Q: Hey! I Purchased a tribe but now I can't play with it!

A: Not to worry, they are around there somewhere.

 

On iOS just tap the "restore purchases" link at the bottom of the tribe picker screen.

 

On Android they should restore themselves if you are online when entering the tribe picker screen. Sometimes you need to restart you app and wait a minute or two before entering the tribe picker screen.

 

Make sure you are using the same Apple/Google account as when you made the purchase.

 

Q: I bought a tribe by misstake and want a refund!

A: You can usually get a refund from the actual seller (Apple or Google) within 24 hours. After that you are screwed :/

Follow these links to learn more:

 

Android:

https://support.google.com/googleplay/answer/7205930?visit_id=636754513304247699-3926185800&rd=1

 

iPhone:

https://support.apple.com/en-us/HT204084

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If you have any questions you can't find the answer to here, send an email to feedback@midjiwan.com